About us

Our Vision

What if there was a way for affected populations to share their feedback and suggestions on an open source platform, that anyone could see, but that ensured anonymity.
What if the population could instigate the feedback on their own, without waiting for surveys, assessments or others to define what to ask them, if at all?
What if we could respond to feedback directly as a member of the same community, or an organisation (government or NGO) providing the support and that this was also all open for all to see and engage with.
The objective of Loop is to provide a mechanism where the needs and perspectives of people receiving Aid (humanitarian or development) shape the type and quality of services which are funded.
Loop will enable the participation revolution in the humanitarian and development sector.

Our structure

Loop is an independent charity, registered in the Hague, Netherlands.



Governing Board Members

Loop is led by a Governing Board of people who come from and understand the needs of vulnerable and marginalised communities.

Geoffrey Kateregga

Loop President of the Governing Board

He is the GIS Lead and Community Programs Assistant at the Humanitarian OpenStreetMap Team promoting, supporting and advocating for the creation, maintenance, use, distribution and availability of free, geographically referenced data and geospatial information to facilitate and provide humanitarian aid in the world.  A stronger believer in the open movement, Geoffrey is active in open source, open data and open knowledge projects such as OpenStreetMap, Wikimedia, building and leading communities that promote transparency, collaboration, reuse and free access of tools and information across Africa.

Sue Carswell

An Independent Research and Evaluation Specialist working on a range of projects for governments, community organisations and universities in New Zealand and internationally. Sue’s main area of focus is improving outcomes for families, particularly for those experiencing multiple complex issues such as family violence, child abuse and neglect, poverty, mental health and addictions. She has authored over 50 research and evaluation reports.

Salama Bakhalah

Salama Mohammed Mubarak is a Humanitarian Practitioner from Yemen. She has more than six years’ experience in the field of Emergency Response and Post Conflict Programming with a focus on internally displaced populations, migrants and refugees. She worked with Organization including OCHA, IOM and UNDP. She acted as head of IOM sub-office in Yemen and Inter Cluster Coordinator with OCHA. She has worked with national NGO’s and supported establishing several  coordination networks.

She is passionate about accountability to affected populations and community engagement with a specific focus on community lead initiatives. She was selected by USAID as a Peace Scholar in 2009 representing Yemen and selected by the UK government as a Chevening Scholar in 2014. She holds a BA Degree in Applied Arts and Sciences and a Masters in International Development Management.


Alex Carle

Loop Director

A New Zealand woman currently based in London.  Alex is a seasoned Humanitarian and Development worker who has been working in the sector for over twenty years. She has lived in 15 countries, across all continents and has worked for a variety of Non-Government Organisations (NGOs), with local, national, regional and international responsibilities.  All of this has taught her that good intentions are not enough to do no harm and so, born out of operational frustrations and an optimism that change can happen, she is establishing a Charity called Loop. She speaks French and has two children.

Ciaran Duffy

Loop Lead designer

Ciarán is an independent UX and Service Designer, working with Sonder Design CollectiveHe specialises in prototyping new digital services in the humanitarian and global health sectors. In 2019, he led the Relief Watch project in collaboration with the Humanitarian Policy Group and Humanity United, which focussed on reimagining accountability for people affected by crises in Iraq. Past clients include UNHCR, Bill and Melinda Gates Foundation, Siemens Healthineers, and Rambus. Ciarán is comfortable planning and facilitating strategic workshops, creating high-fidelity prototypes, and conducting qualitative research with vulnerable populations. In 2016, he co-founded Refugee Text, an award-winning chatbot for refugees that delivered free and personalised asylum regulation information to refugees travelling to Europe. You can see more of Ciarán's work on his portfolio here.

Advisory Board Members

Loop is supported by an Advisory Board of people who represent key stakeholders in the sector and also support the Loop initiative and want to actively support it coming to fruition.

Christina Bennett


The START Network extends to over 40 members and their 7000 partner organisations, employing more than a quarter of a million people across 200 countries and territories. The START Network aims to transform humanitarian action through innovation, fast funding, early action, and localisation.  They tackle big systemic problems that the sector faces - problems including slow and reactive funding, centralised decision-making, and an aversion to change. Prior to holding this post Christina was the Head of the Humanitarian Policy Group and was the Chief Policy, Analysis and Innovation Officer for the UN OCHA.

Degan Ali

NEAR Network and ADESO

Degan joined Adeso (formerly Horn Relief) as Deputy Director in 2003 and she became Adeso’s Executive Director in 2006. She led Adeso in introducing humanitarian cash transfers in Somalia in 2003, which was later scaled up during the 2011 famine. In 2016, Degan launched the Network for Empowered Aid Response (NEAR), a vibrant Global South network of CSOs that has since increased to over 200 members. She was the one who suggested to establish a 20% target of direct humanitarian funding to local actors, which was later adopted and increased to 25% in the Grand Bargain commitment at the 2016 World Humanitarian Summit (WHS).

Degan is dedicated to provide local communities with a voice, and passionate about democratizing the way humanitarian and development aid is currently delivered. She believes in the values of partnership and collaboration.


International Federation of the Red Cross

Alexandra Sicotte-Levesque is the Manager for Community Engagement and Accountability at the International Federation of the Red Cross/Red Crescent where she leads a global team supporting National Societies in ensuring that information provision, participation and acting on feedback from communities are an integral part of the Red Cross Red Crescent’s work. Alexandra has also worked with: UNOCHA, where she served as Global Adviser for Community Engagement; the UN Population Fund (UNFPA) as Advocacy and Communications Specialist; Sudan Country Director for BBC Media Action; later as Radio Producer for the UN peacekeeping mission in Sudan. She was also a documentary filmmaker, and completed two feature films, including The Longest Kiss, which follows six young Sudanese from different backgrounds ahead of the 2011 separation of South Sudan.  In 2002, she co-founded the non-profit organization Journalists for Human Rights (JHR), for which she was awarded Canada’s Governor General’s Medal for Meritorious Service. Originally from Montreal, Canada, Alexandra has an MSc in Human Rights from the London School of Economics.

Stewart Davies


Stewart Davies is the global community engagement and accountability advisor for the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) based in Geneva, Switzerland. Stewart is an experienced advisor and coordinator of community engagement and accountability, with fifteen years' experience in international contexts including in the development, humanitarian and social enterprise and impact investment sectors.

Working in natural disasters, armed conflicts and complex emergency settings, he has led on and supported response-wide collective accountability initiatives in Afghanistan, Bangladesh, Ethiopia, Indonesia, Nepal, Myanmar, oPt, Papua New Guinea, the Philippines, Whole of Syria, Ukraine and Yemen. Having worked with partners including governments, UN Agencies, the Red Cross Red Crescent Movement, civil society, academia and the private sector in multi-sector, inter-agency operating environments; he brings a wealth of diverse community-focused experience to the forefront of the global collective accountability agenda.

Elise Ford

Humanity United Foundation

As a Senior Director within Humanity United’s Peacebuilding team, Elise brings more than 15 years of experience working in philanthropy, international development and politics. She leads Humanity United’s work seeking to challenge existing approaches to peacebuilding and support sector-wide efforts to shift power to local actors.  Increasingly focused on how to leverage this commitment to citizen-led change to kickstart a global conversation, Elise leads HU’s partnership with Peace Direct and Conducive Space for Peace, pushing for peacebuilding reform.

Prior to joining Humanity United, Elise held several senior policy and campaign positions for Oxfam in Europe, East Africa and the Sahel, and worked as an international development advisor in the European Parliament.  She has an undergraduate degree from Kings’ College, Cambridge, and a Master’s in Public Administration from the College of Europe, Bruges. She speaks fluent English, French and Italian.

Tanya Wood

Director of the CHS Alliance

Tanya leads the CHS Alliance made up of over 150 organisations. The CHS Alliance unites its global membership in applying the Core Humanitarian Standard. We encourage organisations to hold themselves to account on how they can improve how they work, with and for, people affected by crisis. Prior to this role Tanya was the Chief Executive Officer for ILEP, leading a passionate Federation of NGOs, who have been working together for more than 50 years, fighting the stigma, disabilities and transmission of leprosy and other neglected diseases. She has also worked for the International Council of Voluntary Agencies and the International Federation of the Red Cross.

Sorcha O’Callaghan

Director Humanitarian Policy Group

HPG is one of the world's leading teams working on humanitarian issues. They are dedicated to improving humanitarian policy and practice through a combination of high-quality analysis, dialogue and debate. Prior to holding this post Sorcha has been an independent consultant and researcher as well as the Head of Policy for the British Red Cross.