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What Is Loop?

Accountability Reimagined

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The Platform

Loop is a global platform for people to feedback on humanitarian and development services in their communities. It is a space for conversations to happen that improve lives, and change behaviour at scale.

Loop is available on a variety of channels including SMS and Facebook, for free in multiple languages. It increases dialogue between service providers and communities.

Organisations can use Loop to supplement existing feedback mechanisms and incorporate additional data. Loop enables safe complaints and reporting of abuse.

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Our Design Principles

We don't have all the solutions but we have strong design principles:
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Decentralised Control

Anyone, from anywhere, can feedback on what is important to them, when they want, without having to be asked.

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Open Data

Once a story is approved by a moderator, it is accessible to anyone on the platform. Data is not siloed or extracted, and can be anonymous.

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Open Dialogue

Anyone can engage with the stories and content on Loop. No one person or organisation has all the solutions.

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Our Voices, Our People

Loop is governed by a board of people who come from affected contexts, and can ensure we stay true to our principles.

Frequently Asked Questions

Need to know more? Find answers to common questions below, check out our blog or contact us.
Still have unanswered questions? Get in touch